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We offer shipping worldwide using Canada Post and UPS. Once we have processed your order and its status is complete, we will send you a tracking number to the email address you provide on your order.

DELIVERY TIMES

Please allow 2 to 3 business days for your order to be processed. This delay is due to the seed shipment requirements for phytotoxicity certification, which is required when shipping seeds from country to country.

Once your order receives the certification, your order will be shipped using the method that you selected, and the shipment timeline will begin at that time.

Please note that we do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered on time, Urban Cultivator cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

SHIPPING TIMES

CANADA
Canada Post Regular
2-9 business days
Canada Post Xpresspost
1-4 business days
Canada Post Priority Courier
Next business day

U.S.
Canada Post Regular (U.S.)
5-8 business days
Canada Post Xpresspost (U.S.)
2-3 business days
Canada Post Priority Courier (U.S.)
10:30am the next business day

INTERNATIONAL
Canada Post Regular (International)
Air: 4-7 business days
Surface: 4-6 weeks
Canada Post Xpresspost (International)
In as little as 4 business days
Canada Post Priority Courier (International)
2-3 business days

CANADA
UPS Standard
1-6 business days
UPS 2nd Day Air
2 business days
UPS Next Day Air
1 business day

U.S.
UPS Standard (U.S.)
6-10 business days
UPS 2nd Day Air (U.S.)
2 business days
UPS Next Day Air (U.S.)
1 business day

INTERNATIONAL
UPS Worldwide Expedited (International)
Canada: 2 business days
Mexico: 2-3 business days
Europe: 3-4 business days
Asia and Latin America: 4-5 business days

HOW DO I CHANGE MY ORDER?

If you would like to change your order, please email us or give us a call as soon as possible at orderdesk@urbancultivator.net or 1-866-352-0490.

WHAT DO IF THE ORDER I RECEIVED IS WRONG/DAMAGED?

If your order is either incorrect or damaged, please email us or give us a call as soon as possible at orderdesk@urbancultivator.net or 1-866-352-0490.

Tech Support
Visit our video tech and grow support section to get the most out of your Urban Cultivator.
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